Eligible customers can claim a refund of up to $51 as a result of a settlement over allegations of deceptive enrollment ...

Amazon Prime members question shipping speeds. Here’s what customers are saying and what free shipping alternatives are ...

Amazon Prime customers report slower deliveries during the busy holiday season and winter storms. Frustrated users question Prime's value, posting complaints about week-long delivery times. Amazon ...

Amazon customers should have received checks or electronic payments from the company this month as part of its $2.5 billion settlement with the Federal Trade Commission. The e-commerce company started ...

Amazon has reached a settlement of $2.5 billion with the Federal Trade Commission following allegations that it manipulated customers into signing up for and maintaining Prime subscriptions. The FTC ...