TOA identified a common experience in many service organizations – a disconnect occurs among customer service, the customer and the field. Customers don't know precisely when a worker is going to ...

Salesforce is launching a redesigned Salesforce Mobile App and a learning app called Trailhead GO with exclusive features to Apple's iOS and iPadOS. As part of the Apple-Salesforce partnership, ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In another move to strengthen its market footprint, Salesforce has ...

Many small to midsize businesses use Salesforce.com for CRM because the company provides special products and pricing just for smaller organizations. What might be just as helpful, though, is its ...

WOBURN, MA / ACCESSWIRE / January 7, 2025 / Bridgeline Digital, Inc. (NASDAQ:BLIN) in partnership with Saleforce, has released the HawkSearch AI-Powered Product Discovery engine for Salesforce B2B ...

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The following content is brought to you by Mashable partners. If you buy a product featured here, we may earn an affiliate commission or other compensation. The 2021 Advanced Salesforce Specialist ...

Salesforce unveiled the latest steps in its plan to connect Slack’s team collaboration platform with its Customer360 product suite on Tuesday, as it seeks to create a “digital HQ” for customers.