Experts say Carlos likely saved his family with quick thinking. March 11, 2010— -- His panicked voice was heartbreaking. But the 7-year-old California boy hailed as a hero for calling 911 while ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, yet a staggering amount of calls aren't emergencies at all.In some cities, ...

A semi-truck driver was rescued after his cab dangled over the edge of I-65 in Louisville, Kentucky. The driver remained on the phone with a 911 dispatcher for nearly 20 minutes during the ordeal.

THOSE RECORDS COMING UP? WHEN YOU CALL 911, YOU WANT HELP RIGHT AWAY. BUT THIS AFTERNOON, A NEW AUDIT SHOWS THE ORANGE COUNTY SHERIFF’S OFFICE IS NOT RESPONDING TO EMERGENCY CALLS AS FAST AS THEY ...

The city of Raleigh Emergency Communications Department released 911 calls this week, providing insight into the chaos that unfolded inside an emergency room where an officer was shot and killed. On ...

Adam B. Summers is a columnist, economist, and public policy analyst, and a former editorial writer for the Orange County Register / Southern California News Group. He is also editor and coauthor of ...